Privacy policy
SPIRA operates this store and website. This policy explains how we collect, use, share, and protect personal information when you browse the website, contact us, or place an order.
Information we collect
- Name, email address, telephone number when provided, billing and shipping address, order details, and customer support messages.
- Payment confirmation and transaction details. Full card details are processed by Shopify and the active payment provider, including Grow Payments, and are not stored by SPIRA.
- IP address, browser and device type, viewed pages, cookies, and similar technologies needed to operate and secure the store, measure performance, and improve the service.
How we use information
- Process, fulfill, and ship orders and provide customer support.
- Process payments, prevent fraud, maintain security, and meet legal obligations.
- Communicate about an order, shipment, return, or support request.
- Improve products, the website, and the customer experience.
- Measure advertising and marketing performance, subject to applicable law and privacy choices.
Service providers
We share only information reasonably needed to operate the store with providers such as Shopify, Grow Payments and other payment providers, delivery companies, suppliers and fulfillment partners such as Zendrop, support services, analytics services, and advertising platforms when enabled. These providers may process information outside Israel. Information may also be disclosed when required by law or to protect the store and its customers.
Cookies and advertising
The website uses cookies and similar technologies for essential functions, analytics, and marketing when enabled and permitted. TikTok and other platforms may receive device or event information for campaign measurement. When consent or an opt-out is required, the relevant Shopify privacy controls are used.
Retention and security
Information is kept for as long as reasonably needed to provide the service, complete transactions, maintain business and tax records, resolve disputes, and comply with law. We use reasonable administrative and technical safeguards, but no transmission or storage method is completely secure.
Your rights and choices
Subject to applicable law, you may ask to access, correct, or delete personal information and may opt out of certain marketing communications. We may need to verify your identity before responding.
Minors
The store is intended for people who are legally permitted to make purchases. We do not knowingly collect personal information from children for independent purchases.
Policy changes
We may update this policy when our operations, services, or legal obligations change. The current version will be published on this page.
Contact
SPIRA customer care: support@techspirashop.com
Nothing in this policy limits a privacy right that cannot be waived under applicable law.